FAQs
A *Gotu Kola plant based skincare brand that combines high-performing skincare ingredients trending for 5,000 years in South Asia with clinically proven formulas.
Each active ingredient has multiple benefits avoiding the need to include loads of actives for marketing hype.
*An excellent plant used for centuries for skin, gut and food health in Sri Lanka (Reeni’s birth place!) and other south asian countries.
Ok, Ruma Naturals is using the FAQ to debunk this myth that 60 percent of skincare is absorbed into the bloodstream. Skincare absorbs into the skin, not the bloodstream. Period. It’s a huge angle some brands still use to inject fear into consumers. Our skin acts as a barrier making it extremely challenging for substances from penetrating into the deeper layers of our body, including our skincare range.
No. In fact, a huge reason Reeni created Ruma Naturals was to make skincare that’s been trending for 5,000 years in South Asia accessible to all. Reeni’s proud of her heritage and darn excited for you to learn why. The *Gotu Kola based skincare works well on all skins, especially mature and sensitive kinds.
*A ridiculously excellent plant used for centuries for skin, gut and food health in Sri Lanka (where Reeni was born!).
Formulas and manufacturing right here in Australia! Reeni’s a certified formulator who collaborated with some other excellent formulators to create this range - the power of great minds working together, right.
They sure have. Consumer testing and research for any product (in addition to what your bestie thinks) is vital for us. Ruma Naturals products have gone through several iterations, based on what people had to say during the research and development stages.
No. Just the cute and consenting kind during our consumer testing stages.
Fact fact:Reeni’s time with the RSPCA involved campaigning against the practice of using animals for testing.
The serum has been dermatologically tested as we wanted to ensure the rare active ingredients worked well with sensitive skin - and it does. We test all our products on humans during the research and development stage to ensure they are safe and effective.
We thought you’d never ask! Share your email at info@rumanaturals.com.au.
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These are the superstar ingredients used in skincare. When added within the effective percentage range in formulas, they do wonderful things for our skin. Checked out the ingredients page to see a bunch of the actives used in Ruma Naturals.
Yes. Noticed some of the plants we’ve selected are a bit tricky to pronounce? Ashwa- what?
We promise you’re in safe hands.
Out of around the 700 herbs and plant extracts available for skincare in south asia, we’ve picked the ones most superior to solving skincare issues for centuries - ingredients that love all sorts of skin, especially mature and sensitive types.
We promise they are as safe as going on a date with the love of your life.
We’re ready to serve our Australian and New Zealand folks. Rest of the world, sit tight.
If you believe your item is faulty, damaged, unsafe, or not as described, please email within 5 days of receiving your order with your order number and clear photos so I can evaluate and resolve it as quickly as possible. Contact info@rumanaturals.com.au.
Depending on the nature of the issue, I may offer a replacement or refund.
For hygiene and product integrity, Ruma Naturals is unable to accept used items, returns due to a change of mind, personal preference, or dissatisfaction with cosmetic results.
Results from skincare can vary between individuals and are not guaranteed, but your feedback is invaluable. If your skin has had a negative reaction, please contact info@rumanaturals.com.au